Privacy Policy for Pro Formance CRE

Effective Date: 2/24/2024

Welcome to Pro Formance CRE, a tool designed to streamline the underwriting process for multifamily deals. This privacy policy outlines our practices regarding the collection, use, and disclosure of your information when you use our service and the choices you have associated with that information.

Squarespace Website Terms

Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Form Submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Purchases and Personal Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

Billing and shipping address
Details relating to your purchase (for example, add-on selections)
Email address
Name
Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor(s) [Stripe] will also collect payment information from you. You can read their privacy policy at [https://stripe.com/privacy].

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

When you subscribe and purchase a subscription on this website, we collect personal information from you to enable your member sites access. We may collect information like your:

Billing and shipping address
Details relating to your subscription
Email address
Name
Phone number

We share this information with Squarespace, our website hosting provider, so that they can provide exclusive member site hosting services to us.

Squarespace Payments

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

Collection and Use of Information

Information We Collect

When you use Pro Formance CRE, we collect the following types of information:

Authentication Information: To access our services, you are required to log in. We collect information necessary for authentication purposes, such as your email address and password.
IP Address: We temporarily collect your IP address for the duration of your session for security purposes, such as to prevent multiple simultaneous logins from the same user.
Documents for Google Cloud Vision Processing: If you opt to use our feature that integrates with Google Cloud Vision, we temporarily process documents you provide. These documents are sent to Google Cloud Vision for analysis and are not stored by us.

How We Use Your Information

The information we collect is used in the following ways:

To Provide Our Service: We use your information to authenticate your access, maintain the security of our service, and provide the features and functionality of Pro Formance CRE.
To Improve Our Service: We analyze usage patterns to identify areas for improvement and innovation.
Security Measures: Your IP address is used to ensure the security of your account and to prevent unauthorized access.

Disclosure of Information

We do not sell, rent, or lease your personal information to third parties. Your information may be disclosed in the following circumstances:

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Google Cloud Vision: Documents processed by Google Cloud Vision are subject to Google's privacy policies. We do not store these documents on our servers.

Data Security

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to the Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. You should check this Privacy Policy periodically. Your continued use of the Pro Formance CRE add-in after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice within our add-in.

Contact Information

By providing methods to contact us, we ensure that you have a direct line to us for any concerns or questions regarding your privacy and the handling of your data.

Effective Date

This Privacy Policy is effective as of [Effective Date] and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.